Privacy Policy

Last Updated: July 09, 2026

1. Introduction

Velnoras ("we," "our," or "us") operates the website velnoras.top (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our retirement readiness information services in Bangkok, Thailand.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out contact forms
• Subscribe to our newsletter
• Make inquiries about retirement planning

This information may include: name, email address, phone number, age, retirement goals, and financial information relevant to retirement planning.

2.2 Automatically Collected Information

When you visit our Service, we automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our retirement readiness services
• To send you educational materials and updates about retirement planning
• To respond to your inquiries and provide customer support
• To improve our website and service offerings
• To analyze usage patterns and optimize user experience
• To comply with legal obligations
• To send promotional communications (with your consent)

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. Our Service uses:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics and Facebook Pixel to understand user behavior
• Marketing Cookies: For advertising purposes with your consent

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Third-Party Services

We use third-party services that may collect information, including:

• Google Analytics: For website analytics
• Facebook Pixel: For advertising and analytics
• Payment Processors: For handling transactions securely

These services have their own privacy policies governing their use of your information.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize us to share information

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at the information provided below.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Thailand. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Velnoras
Address: Flat 25 18 Bernadette Key Richmondchester, SA 2728, Malaysia
Phone: +262492632124
Email: info@velnoras.top
Website: velnoras.top

14. Consent

By using our Service, you consent to this Privacy Policy and agree to its terms.